Senior Technical Program Manager

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Company:   MSCI

Industry:- Private

Employment Type:- Full-time

Work Hours:-  8 Hours

Locations:- USA

Full Job Description:

Your team responsibilities

  • Strategic Leadership: Define and advocate for the vision and strategy of technical programs, ensuring alignment with customer needs and business objectives. Develop and manage a portfolio of short-term client requests and long-term projects, balancing resources and priorities effectively.
  • Collaboration and Influence: Work closely with stakeholders across the organization, including engineering, product, and client teams, to initiate, prioritize, and execute projects. Influence the direction of projects and drive collaboration to achieve successful outcomes.
  • Execution Excellence: Own the end-to-end delivery of technical programs, ensuring they are completed on time, within budget, and to the highest quality standards. Drive the technical roadmap, making data-driven decisions to navigate complex technical challenges and trade-offs.
  • Customer Focus: Engage with clients to understand their needs and gather project feedback. Ensure customer goals are met through effective operational and launch plans, continuously monitoring and responding to customer feedback to improve products and services.
  • Team Leadership: Lead, mentor, and develop a team of Technical Program Managers, fostering a culture of excellence, innovation, and continuous learning.

 What we offer you

  • Salary range: $151,000 – $196,000 / year plus eligible for annual bonus
  • At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards, and perform beyond expectations for yourself, our clients, and our industry.
  • Wherever you are located you will find benefits that can help ensure your health and financial security. While they vary by location, we offer a broad range of benefits that are part of the value you receive as an MSCI employee.
  • Our flexible ways of working will allow you to maximize your potential, and we will empower you with the trust, accountability, and advanced technology to perform at your very best.
  • You’ll find a purposeful approach to wellbeing to provide you with all the resources you need to be your best at work and in your personal life. Our ‘Here For You’ Employee Assistance Program is available for our employees globally, providing confidential emotional support, and financial and legal advice free of charge.

Your key responsibilities

  • Develop and execute a comprehensive strategy for managing short-term client requests (4-12 weeks) and long-term technical projects, ensuring timely delivery and high-quality outcomes.
  • Coordinate closely with multiple stakeholders, including clients, engineering teams, product managers, and other internal and external partners, to align resources and priorities effectively.
  • Maintain transparency of information throughout the project lifecycle, ensuring that all stakeholders are informed of progress, risks, and changes promptly.
  • Comprehend client requests and effectively break them down into actionable tasks for individual teams, ensuring clarity of objectives and deliverables.
  • Implement robust project management practices to track progress, manage risks, and ensure that projects are delivered on schedule and within budget.
  • Foster a culture of continuous improvement by regularly reviewing project outcomes, identifying areas for enhancement, and implementing best practices in program management.
  • Serve as a trusted advisor to clients, providing expert guidance and support throughout the project lifecycle to ensure their needs are fully understood and met.
  • Lead cross-functional teams in a fast-paced environment, promoting collaboration, accountability, and excellence in execution

Your skills and experience will help you excel

  • Bachelor’s Degree or above in Computer Science or a related field.
  • 10+ years of experience in technical program management, with a proven track record of leading and delivering complex projects.
  • Strong leadership skills, with the ability to inspire and motivate teams to achieve exceptional results.
  • Deep technical expertise, with experience in AI, cloud services, and web applications.
  • Excellent communication and interpersonal skills, with the ability to engage effectively with technical and non-technical stakeholders.
  • Experience in the financial services industry, particularly in investment decision-making, is highly preferred.

How we’ll support you

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  • Our culture of high performance and innovation relies on our people sharing their knowledge and lifting each other. You’ll be surrounded by a collaborative, global network of talented colleagues who will support and inspire you to do the best work of your career.
  • We believe new and challenging experiences drive personal growth and innovation. With the right challenges, encouragement, and development support you can shape your own career experience. Career paths are multi-directional, and we encourage and support internal mobility to help you identify new opportunities to progress and take control of your future.
  • As a new joiner, you’ll be enrolled in our Global Orientation interactive learning experience to set you up for success.
  • Our tailored learning opportunities will enable you to acquire the skills you need at your own pace, choosing between the courses and certifications best suited to you. Our Learning@MSCI platform coupled with access to LinkedIn Learning Pro will provide you with all the resources you need to accelerate your professional growth.
  • At MSCI we act in ways that encourage respect for all voices, ensuring that everyone can be themselves and feel like they are a part of the company. We are intentional about ensuring that everyone is treated fairly and supported with equal opportunities to succeed.
  • We have eight MSCI Employee Resource Groups: All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

Senior Technical Program Manager

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