Tesla Work From Home (No Experience, No Degree)

by

Hiring Organization:- Tesla

Post Name:- Application Service Desk Analyst

Qualifications:-  High School

Industry:- Private

Employment Type:- Full time

Work Hours:- 8 Hours

Salary:- $29-$39/Hour

Locations:- Vienna, USA

Full Job Description:- 

Tesla Research Facilities is effectively looking for an application-backing investigator to join another specialized help group for a government organization. We are looking for applicants who have solid abilities in utilizing visit usefulness, furnishing uncommon client support with amazing composing velocity, and quality oral and composed relational abilities.

Given the classified idea of our work with a government organization, all competitors should be U.S. residents and keep a functioning Division of Protection SECRET leeway (in-between time settlements won’t be acknowledged).

Other Jobs You May Be Interested In

Fill in as a component of the Application Backing group liable for Level 1 through Level 2 help utilizing Salesforce and Amazon Associate functionalities including visits. You will add to the specialized help group by giving important direction to Level 1 and Level 2 occurrences of normal issues.

  • Offering help for Level 1 and Level 2 occurrences including Salesforce, Amazon Associate, and the application.
  • Immediately gain a top-to-bottom comprehension of upheld applications and regular kinds of client issues including goals
  • Using talk usefulness really to convey administration and backing to organization clients.
  • Drawing in with clients through telephone, visit, and email to give and handle data because of requests, concerns, and demands about the organization’s main goal frameworks and applications.
  • Directing examination utilizing accessible assets, including information bases, preparing materials, and distributed arrangements.
  • Sticking to laid out organization cycles and systems.
  • Recognizing and raising need issues and diverting issues to fitting assets.
  • Precisely handling and recording call exchanges using the organization’s tagging framework.
  • Circling back to and making booked callbacks to clients according to standard methods.
  • Remaining current with organization framework data, changes, and updates as coordinated.
  • Utilizes great composed and relational abilities to successfully answer and answer client requests both through telephone and additionally email correspondence
  • Handles numerous needs and client issues in an expert and quiet way having the option to decipher, comprehend, and resolve the inquiry/s that the client is inquiring about
  • Enters, screens, and updates help work area tickets in the call global positioning framework to follow progress and goal of client issues
  • Performs shut-circle correspondence with end clients to the goal
  • Should have the option to meet and comply with laid out rules for normal talk volume, call times, number of tickets/calls each day, and so on, and other related SLAs to guarantee that we meet laid out and announced SLA prerequisites
  • Create and make documentation on preparing materials, FAQs, and Information Base Articles
  • Any remaining obligations as doled out

Necessities

  • 1+ long stretches of involvement with a call community climate giving client/client administration, and giving specialized and end-client support for business application backing, Bunks, as well as exclusive applications programming using various channels including email, talk, and telephone
  • Experience utilizing an Assistance Work area tagging framework like Salesforce, Cure, or Ivanti
  • Experience exploring issues, dissecting patterns, and appropriating discoveries
  • Solid client care, verbal, and composed relational abilities, and investigating abilities required
  • Capacity to rapidly learn complex business applications and apply this information to help end clients
  • Four-year college education or certificate; work experience might be a substitute
  • US Citizenship is fundamental with the capacity to pass a record verification
  • Dynamic Mystery Freedom REQUIRED

Tesla Work From Home (No Experience, No Degree)

 

Leave a Comment