HOW YOU WILL HELP US PRESERVE MOUNTAINEERING (REVIEW & KEY DUTIES)

• Vision: supply global-elegance service to all clients.
• Challenge: Make every client sense just like the most valued person.

As a customer support Agent, you'll be principal in demonstrating Delta’s commitment to our clients via making their tour revel in as easy and great as possible. At Delta, our logo is crucial to our continued fulfillment. As a customer support Agent, you play a key element in keeping our logo robust with the aid of demonstrating strict adherence to uniform compliance, preserving professionalism, and exhibiting a advantageous attitude outside and inside of labor.

Customer support marketers serving as a price tag Agent are the first to greet our clients and manual and help them with the ticketing and baggage test-in system. You will:

• Greet customers and manual and assist them with the ticketing and baggage test-in method.
• Use a computer to sell, print and reissue tickets.
• Manage the take a look at-in technique, ensuring that clients have the right documentation for travel.
• Tag baggage and perform lifting tasks that contain shifting luggage from scales to conveyor belts. Several other lifting obligations will contain coping with items as little as ground stage and as excessive as waist stage.
• Practices safety-conscious behaviors in all operational strategies and procedures.

Customer support agents serving as a Gate Agent assist our clients with routing, trip making plans and gate boarding. You may:

• Use computers to assist clients with seat availability, gate announcements with regard to the boarding procedure, flight fame, checking and coping with luggage, dealing with and initiating the boarding manner.
• Operate jet approaches to region them in position prior to plane arrival and lifting, starting, remaining, and securing aircraft doors.
• Practices protection-aware behaviors in all operational techniques and procedures.

All customer service marketers are required to work consistently in public regions and be capable of understand and reply to a spread of questions about tour data. Moreover, you will be answerable for escorting unaccompanied minors and disabled passengers at some point of the airport. This function requires standing for lengthy intervals of time.

WHAT YOU WANT TO BE TRIUMPHANT (MINIMAL QUALIFICATIONS)

• Excessive faculty degree, GED or excessive faculty Equivalency
• Embraces diverse humans, wondering and patterns
• Continually makes safety and protection, of self and others, the concern
• Be as a minimum 18 years of age
• Should own the right authorization to stay and paintings in Costa Rica on the time you complete your software.
• Regularly carry luggage or gadgets weighing as much as and along with 50 kilos
• Every so often elevate luggage or items weighing among 50 and 70 pounds
• Possess entry-degree laptop capabilities
• Robust verbal and written verbal exchange capabilities the use of appropriate grammar, tone, and pronunciation
• Be willing to work a fixed and/or rotating agenda including afternoons, evenings, weekends and holidays
• Demonstrates that privacy is a priority whilst managing non-public facts
• Continuously prioritizes protection and safety of self, others, and personal facts.
• Embraces numerous humans, thinking, and styles.

WHAT WILL COME UP WITH A COMPETITIVE PART (DESIRED QUALIFICATIONS)

• N/A

JOBS BENEFITS: