Our corporation Promise

We are dedicated to providing our personnel stable work surroundings with the same possibility for gaining knowledge of and personal boom. Creativity and innovation are advocated for enhancing the effectiveness of Southwest Airlines. Mainly, personnel might be provided the equal concern, admiration, and concerned mindset in the organization that they're expected to share externally with each Southwest purchaser.

Process Description:

Process summary

The people of Southwest Airways come collectively to supply our cause, which is to connect people to what’s essential to their lives through a pleasant, dependable, and coffee-value air journey. The studying software Analyst invests in the destiny of Southwest’s humans by supporting SWA College (Southwest’s internal training department) with the development and renovation of mastering applications inside the mastering control system (LMS). This position additionally enables troubleshooting and the implementation of new programs. The getting-to-know program Analyst is innovative and collaborates with mastering software Managers to power the future of internal mastering programs at Southwest.

Additional Information:

• The subculture of Southwest Airlines means we embody a flexible place of work and price the camaraderie, collaboration, and innovation that happens while we come together and interact face-to-face at our vibrant company Campus. This function is a hybrid function based out of our corporate Campus in Dallas, TX, which calls for employees to work onsite on our corporate Campus for a minimum of three days a week. The department designates the specific 3 days of the week personnel must work on-site.
• U.S. Citizenship or cutting-edge authorization to paintings within the U.S. Is required, and no modern-day or future work authorization sponsorship available.

Southwest Airways is an equal possibility organization. We continue to search for possibilities to mirror the groups we serve, and welcome candidates with numerous minds, backgrounds, and studies.

Responsibilities

• Applies expertise and consumer needs analysis to create/suggest the right answer to fulfill the need
• Strategically compare lengthy-time period implications of selections and mitigate danger related to gear and projects
• Partners with Senior learning LMS application Analysts as essential for task success
• Accumulate and interpret requirements to convert business desires into actionable training necessities
• Partner with clients to create LMS gaining knowledge of configuration hints/solutions
• Follow configuration know-how to troubleshoot troubles with individuals, audiences, or configurations, and expand as vital
• Actively engage with patron business units to recognize traits and ability new possibilities to aid initiatives
• Be up to date on enhancements/upgrades to provide commercial enterprise partners with new and revolutionary answers
• Might also perform other job responsibilities as directed by way of employee Leaders

Expertise, abilities, and skills

• Capability to work below annoying conditions and manipulate time successfully
• Capacity to prioritize tasks to satisfy department goals and goals
• Be a self-starter and able to paintings with a minimum quantity of supervision to accomplish assignments and initiatives
• Capacity to paintings correctly personally or in a sturdy customer support and group environment
• Capability to paintings underneath tight time constraints and in instances, in traumatic conditions
• Potential to layout and behavior analyses, as well as synthesize guidelines
• Capacity to develop, present, and correctly talk strategies and thoughts to an expansion of audiences
• Capacity to speedy apprehend and truly outline issues to analyze and weigh options to proposed answers

Education

• Required: excessive faculty diploma or GED

Revel in

• Intermediate degree experience, absolutely functioning broad information in:
• LMS or comparable tracking/control device
• Education background
• Favored: Administrative experience with SharePoint, SumTotal LMS, and agile methodology

Licensing/Certification

• N/A

Physical skills

• Capacity to carry out painting responsibilities from [limited space work station/desk/office area] for extended periods
• Capacity to speak and interact with others in the English language to fulfill the needs of the activity
• Ability to use a computer and different workplace productiveness tools with sufficient velocity and accuracy to satisfy the needs of the activity

Different Qualifications

• Must hold a nicely groomed look in keeping with employer look standards as defined in hooked-up pointers.
• Have to be a U.S. Citizen or have the authorization to work in America as described using the Immigration Reform Act of 1986.
• Must be a minimum of 18 years of age.
• Ought to be capable of observing agency attendance standards as defined in hooked-up suggestions.
• Willingness and ability to paintings nights, weekends, and journeys as required
• Knowledge of corporation policies (e.g.: appearance and Attendance) and expectancies of SWA subculture

JOBS BENEFITS: